Shipping policy
Windleaf Shipping Policy
Processing Time
- All products are made to order. Orders are typically processed within 2–3 business days.
- During peak seasons or festivals (e.g., Navratri, Diwali), processing may take an additional 1–2 days.
Delivery Time
- Standard Shipping (India): 3–7 business days depending on location.
- Express Shipping (India): 2–4 business days, available at checkout.
- International Shipping: 7–15 business days, available for select countries.
Shipping Charges
| Shipping Type | Cost (INR) | Notes |
|---|---|---|
| Standard (India) | ₹50–₹65 | Based on weight and region |
| Express (India) | ₹90–₹120 | Optional upgrade |
| International | ₹900+ | Based on destination and weight |
| Cash on Delivery | ₹40 extra | Available only within India |
Packaging
- All items are packed in eco-friendly boxes.
- Gift wrap and custom message options are available for ₹17.7 per item.
Returns and Exchanges
- Since each item is printed on demand, returns are only accepted for damaged, defective, or incorrect products.
- Customers must notify us within 7 days of delivery with clear photos.
- Size exchanges may be possible depending on inventory, but are not guaranteed.
Order Tracking and Support
- Tracking details are provided once the order is shipped.
- For any delivery concerns, reach out to support@windleaf.in or message us via email.